Privacy Policy
Effective date: October 24, 2024
This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal data when you use our services, and describes your rights associated with that data.
Definitions
Service: Company services for business IT support, development, and marketing, as described on our website.
Personal Data: Information identifying an individual (e.g., name, email) collected to provide our Service.
Usage Data: Data collected automatically, such as pages visited, interaction duration, and on-site behavior tracked via analytics.
Cookies: Small files stored on your device to enhance usability and track behavior.
Data Controller: We, Company, determine how to use your personal data and take responsibility for managing it.
Types of Data Collected
We collect Personal Data, such as your email, name, phone number, and business address, for communication and support purposes. We may also ask for billing details, including a credit card for subscription payments, processed by third-party payment providers.
Usage Data is collected via third-party tools (e.g., Google Analytics, Yandex Metrica, including Webvisor), allowing us to analyze user behavior, such as navigation patterns, click events, and page interactions, to improve our service. Some of these tools track keyboard input and mouse movement, which we use for usability analysis only.
Use of Data
Your data helps us:
- Provide and enhance our Service
- Communicate updates, marketing information, and special offers
- Analyze user behavior to improve functionality and user experience
- Ensure website security
Retention of Data
We retain Personal Data as needed to fulfill obligations and comply with legal requirements.
Transfer of Data
We may transfer your data internationally if our analytics providers or other data processors are located outside your jurisdiction. By using our services, you consent to this transfer.
Disclosure of Data
We may disclose data to comply with legal obligations, protect our rights, or prevent misuse of our Service.
Security of Data
We prioritize data security; however, no online storage method is 100% secure.
Your Data Protection Rights
You have the right to access, amend, and delete your data. Contact us at contact@itnest.pro to exercise these rights.
Contact Us
For questions about our Privacy Policy, email us at contact@itnest.pro.
